Case & Pricing Packages - FAQs

How much do the Case packages cost?

Contact your ClearCorrect or Straumann representative to find out the packages for your region. The price of the case package will be displayed in Doctor Portal, when completing an order.

Does the length of a case determine the Case package?

No. You'll be able to make a selection from the available Case Packages that allow you to meet your treatment goals.

Can I cap the price or duration of treatment?

Yes. When you submit your prescription, you can ask us to restrict the treatment setup to a specific number of steps. Be aware that restricting the treatment duration may restrict or prevent some of your other prescribed goals. In case of conflict, we will prioritize restrictions on treatment length.

The limit you set on the case will apply to both arches. For example, if you have more planned movements on the upper arch than the lower arch, the lower aligners will become passive while you are completing treatment on the upper.

How can I predict how much treatment will cost?

Once the treatment setup is finalized, you will see the total number of aligner steps. Based on this number, a specific case package will be recommended for checkout. Alternatively, you may select a different package based on your preference. The UNLIMITED 5 pricing option is the most predictable: one fixed rate will cover your needs up to five years. The cost of FLEX package can vary widely based on the length of treatment and the number of arches being treated. Under FLEX treatment, there may also be additional costs over time for treatment setup, revisions or retainers. Other treatment packages: MINI, ONE, TWO, UNLIMITED 3 and UNLIMITED 5 have specific number of aligners sets, revisions, and retainers included and clinical recommendations for case types.

Does the price of the Case Package include shipping?

Shipping can vary depending on where you are located and pricing in your region. If applicable, the shipping costs will be displayed at the checkout. Please contact your ClearCorrect or local Straumann representative for specific details for your area.

Will aligners be shipped in phases?

FLEX and MINI cases will ship all at once. All other case packages will be shipped in phases (containing up to 12 steps), as determined by the wear schedule and treatment option that you chose.

Can I select a treatment package when I submit a case?

No, not at the time of submission. You can compare the price of the packages and select the one you prefer when you approve the treatment setup.

Do new pricing packages apply to active cases?

Until a legacy case closes for the first time, additional orders for that case (such as revisions or retainers) will be handled under the case's existing pricing and policies. Once a legacy case closes, any additional orders placed for that patient will be subject to the new pricing and policies.

What happens to cases submitted before the changes to Case Packages and Terms and Conditions that haven't been approved yet

If you approve a treatment setup after changes have gone into effect, you will be presented with the choice of the available case packages in your area, under the new pricing and policies, even if those options were not available when you originally submitted the case.

Can I re-open a closed legacy case to order revisions or retainers at the old price?

No. Once a legacy case closes, any additional orders placed for that patient will be subject to the new pricing and policies. As explained in the terms and conditions, an order is considered to be placed when a treatment setup is approved (or, if a treatment setup is not needed, when appliances are prescribed).

Do my coupons and vouchers work after the introduction of the new Case Packages?

Your active coupons and vouchers will remain valid. The vouchers for the discontinued case packages will be converted to the new packages accordingly. In case of any questions, please contact your local ClearCorrect representative.

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